I tend to have an aversion to any jargony or techie language, as I immediately feel like I won't get it. The term, "Unique Selling Proposition," was definitely one of those triggers!
In my first marketing class I worked hard at trying to get it right, by trying to figure out how I was unique so people would want to hire me. It was really hard. Suddenly faced with that question I felt like a really average girl trying to convince someone that I was special. I couldn't even convince myself because of my self-doubt.
Now, years later, I do get it, and my intention is to make it easy for you all to get it as well. In the opening of my book, I write about creating my footprint and that my book is about helping you to create yours.
In a way, your USP is your businesses footprint. It is what and how you offer whatever it is you offer, in a way that your niche market's antennae perk up and they pick you, because you are offering exactly and precisely what they need. Your footprint is unique to you. When you walk on the wet sand on the beach, no one else's footprint will look exactly the same as yours. Your niche market will be attracted to your footprint because it is emanating this uniqueness and it speaks directly to their need.
Without having that footprint clearly articulated you will be just one of many non-descript businesses who blend into the woodwork, even if you are highly skilled technically. You won't stand out. Your business will hobble along but it won't really flourish.
Here are some tips on how your footprint ( USP) can bring you a waterfall of business prosperity.
1. It is all about your client and not about you. You may have spent most of your training time perfecting your skills in your craft and much less time focusing on business skills. Even if you think what you do is amazing, they might not get it. You may be so used to focusing on yourself that you are unsure about how your offering will be perceived as unique by your niche group. Be willing to admit that you aren't sure and then begin there.
2. Your main message needs to be so clear that it cuts through any hesitancy in your potential clients. Unless you want your footprint to look fuzzy instead of crystal clear, you need to have only one strong niche. I constantly talk to people who say they have multiple niches because they are afraid to commit to one. People waffle and then get more confused.
Your other niches can be part of your features but not used for marketing. The difference between someone who has a mediocre marketing plan and someone who has an awesome, hot plan is the ability to pick one strong niche group and a clearly focused, sharp USP. I went to a workshop once where we used martial arts to break a piece of wood with our hand. The trick is that it required unwavering mental focus and clarity. Marketing is similar. If you begin to waver your energy goes weak.
3. Talk to the happy niche clients that you have already helped, and ask them how you were unique in helping them. When you listen to their words you will begin to understand it. Most likely it will be less about your product and more about how you helped them. The how is the important part in this regard.
I really struggled with knowing this at the beginning but
when I found my right mentor, he ordered me to go out and ask my niche clients how I helped them and what was unique about it. Everyone said the same word; “Focus.” They said I had a way of working that helped them to get their business focus really clear. I was dumfounded as I hadn't recognized that as being special, but it was to them, because they were all overwhelmed and scattered. From that place, I was able to see my own footprint and my own uniqueness. It also helped me to let go of feeling like I was going to lose business if I narrowed my niche.
Follow this template below and fill in the blanks for your business then feel free to share it below in the comments. I am sharing mine here as an example.
1. Who is your niche: Solo serviced based business owners.
2. What is their emotionally compelling problem:
Overwhelmed and struggling to turn their service into a prosperous business.
3. What is your USP ( footprint) :
Clear Your Focus Grow Your Business
These three things above make up your core marketing message.
In truth, it is very hard to really know your USP when you are first starting out. It is important to get it as clear as you can, but for most serviced based small business owners, it takes working for awhile to fine tune it. Your clients are a good reflection.
4. Once you know your core marketing message, listen to what your clients want and offer many ways to give it to them. You can create unlimited valuable services and products to this group, always staying focused on what they need. This will keep people in your pipeline, they will refer more people to you and your business will begin to grow into multiple income streams.
5. Turn your USP into a tag line and add it to your website and put it on your business cards. When someone asks you what you do, don't worry about creating some clever elevator speech. Just say the three points above and it will be authentic and from your heart.
I look forward to reading your three part core marketing message. If you aren't sure, don't fret. Just take a stab. You may be closer than you think.